Our team provides a consistent, dedicated, single port of call for multiple services for your business needs.
We provide cloud based, on premise or hybrid telephony solutions.
We cater for all business sizes from small, single premise companies to national and international, multi-site enterprise deployments.
Installation, support and maintenance can be provided throughout Australia, New Zealand and beyond!
Unified Communications and Call Centre Applications
We provide Unified Communications systems and Call Centre applications to work seamlessly with your telephony solution.
This could be basic instant message/chat functions through to large Omni-channel Call Centre’s with Call Recording and Analytics.
In a world where conference calls with partners, vendors, remote workers and global teams are on the rise, crystal-clear conversations are a must for productive meetings.
Our conference phones deliver superb voice quality, expansive microphone pickup, advanced audio processing and all the features that make conference calls seem as natural as being in the same room.
Concept BSG can recommend and supply you with your conferencing equipment.
Concept BSG can you provide you with multiple headset options that are compatible with your telephony platform.
Headsets options are available as corded and cordless and can be worn in a variety of styles to suit your preferred needs.
Our technicians are experts in installing and training you on how to use a headset
Contact us to discuss your headset requirements
Long Range Cordless Telephony Solutions
Concept BSG can assist you with communication solutions when a sites scale and distance is an issue for conventional cordless equipment.
We provide solutions to various clients such as mines, winery’s and schools that address the specific needs of the site and to ensure communication service remains intact.
Mobile fleet management
The workplace has changed. Businesses demand to be connected everywhere, so providing reliable connections, devices and fleet management is essential. With this in mind Concept BSG want to help keep you online. We offer complete end-to-end management of your Telstra fleet of mobile devices.
Your Concept BSG account manager will provide analysis, procurement, maintenance and support of all of your mobile plans and devices ensuring your people are just as productive when they are out of the office as when they are in it. From a simple roaming request to contract maintenance we are there to work with you.
As a Telstra Partner , Concept BSG can assist with a range of business products on the NBN including voice lines, broadband and business bundles.
We review your existing services, provide recommendations for NBN migration and then liaise with Telstra and your IT company to ensure the smooth delivery of your orders.
Telstra Private Networks
Concept BSG will manage any Telstra Complex Data order from conception to commissioning and on to support.
The Telstra Next IP network is a high-performance national data network with coverage to over 95% of Australian businesses. It enjoys seamless integration with the wireless Next G network, making it easier for your staff and offices around the nation to work as one. The Telstra Next IP network has received ISO 27001 Security Management System accreditation for IP MAN, IP WAN and IP Wireless Products and has a 99.999% target core availability.
Concept BSG are certified installers for many brands of CAT5e, CAT6 and optical fibre cabling. We specialise in new office fit outs, office relocations and are able to help coordinate your move with builders, IT hardware providers and other trades.
No job is too small or too large!